FAQ
For your existing Clover system
Receipt paper can be ordered directly via our Customer Service Department or at major retailers like Staples or Office Depot. Swipe to the right on your Clover device screen and select Call Me. You can enter your reason and someone will contact you to complete your order.
- The Station printer takes 3 ⅛ inch x 230 feet thermal paper rolls.
- The Mini and Flex internal printers, the Mobile printer, and the FD130 terminal take paper rolls that are 2 ¼ inches by 85 feet.
- The Star SP700 Kitchen Printer (also commonly referred to as the Impact Printer) takes 76mm paper rolls, with a roll diameter of up to 85mm.
Clover supports a host of compatible accessories you can view here.
For assistance with adding accessories or devices to your system, contact our Customer Service Department at 1-888-263-1938.
Visit the Clover Help Center for guidance on setting up, troubleshooting, or learning how to operate your Clover system or call 1-888-263-1938.
If you are staying with the previous owner’s merchant services provider, we can transfer the business’ existing Clover system to your name and set up an account.
Please call our Customer Support Team at 1-888-263-1938.
Getting a new Clover system
To get started with Clover, the first step is to purchase a Clover device. Visit clover.com/ca to find the right options for your business. When you are ready or if you simply have questions, call our Clover Specialists at 888-291-1107.
The speed of deposits varies based on the bank where your business checking account is held. Deposits typically take 1-3 days, but many businesses will see their funds deposited the next business day.
Every one of our Clover partners strives to provide merchants with the best plans and pricing for their individual business needs. However, there are other entities, found on eBay and elsewhere, advertising Clover at low prices despite not being genuine Clover partners. Such offers should be approached with caution.
For direct help comparing and reviewing your options, please call 888-291-1107.
Clover offers lease plans for devices. For specifics, please speak to a Clover Specialist at 888-291-1107.
One of our qualified business consultants can access your options and determine the best solution. Please call a Clover Specialist at 888-291-1107 for assistance.
Contract terms and any termination fees can vary.
For specifics, please call 1-888-263-1938 for assistance.
Yes, we offer solutions independent of Clover hardware.
Please call a Clover Specialist at 888-291-1107 for assistance.
Choosing a Clover system
Flex is an all-in-one handheld mobile device with the built in capabilities to help you serve your customers better — whether at the counter, at the table, or on-the-go. Flex has the ability to scale up to a full point-of-sale, accepts virtually all payment types and with its Wi-Fi and LTE connectivity gives you the flexibility to take orders, provide receipts, and accept payments away from the counter.
To learn more about Flex, click here.
Mini is our compact counter top model that has the ability to scale up to full point-of-sale functionality and accept virtually all payment types. With an ample touch screen and built in printer, it’s an all-in-one solution. Both Flex and Mini can also help you grow your business with access to specialized apps from the Clover App Market.
To learn more about Mini, click here.
Clover supports a host of compatible accessories you can view here.
Existing merchants seeking to expand their system with accessories can purchase through our Customer Support Team.
Please call 1-888-263-1938 for assistance.
All Clover systems can take payments via wireless LTE networks with an optional LTE service plan. You can use your phone hotspot to continue processing transactions in a pinch.