Customer Engagement for Quick Service Restaurants

For many QSR guests, the points program is the pièce-de-resistance. It turns the money they spend into discounts on their check. The more points they save, the bigger the discount they get.

Guests who use the Clover app think automatic check-in is magic. And adding a credit card to the app means guests don’t have to take their phones or wallets out to pay.

Guests, especially those with children or large groups, like paying their checks with Scan to Pay. No cards, no hands, no waiting.

For many QSRs, lunch traffic isn’t as heavy as dinner traffic, so they offer lunch promos to drive more pickup orders. It’s worked so well for some that they’ve been able to stop using expensive delivery companies that charge 30% or more.