In the kitchen, Clover’s KDS acts as what José calls a “central command unit.” Every order—whether it comes from the counter, online, or a third-party platform—flows through a single system that staff use to track the status of orders in real time, improving accuracy and guest satisfaction.

Clover’s Homebase integration has been another key efficiency driver. Staff clock in and out directly on the POS device, and José sends the timesheet data directly to his payroll provider from there. As a result, a task that used to take two to three hours each week now takes only 20 minutes. The money and time José has saved with Clover have helped him keep prices steady, despite fluctuating input costs. “I treat every price as sacred. Before I raise prices, I look at how we can be more efficient and control costs.”

Clover has also helped My NY Sports Pizza grow revenue. The restaurant previously managed first-party online ordering with a separate platform, requiring manual order routing that led to inaccuracies and inefficiency. By switching to Clover’s integrated website and online ordering offerings, they saw a 72% increase in traffic to their website and converted a meaningful percentage of those visitors to paying customers.

Finally, Clover’s reporting and analytics tools help José make data-driven decisions to optimize every aspect of his business. He looks at historical sales to predict busy or slow periods and staff accordingly, re-runs top-performing promotions, and adjusts his menu based on what’s selling best. Because everything lives in one system, he can turn insights into action with just a few clicks.

As they look towards the future of their franchise, José and his family see Clover as a strategic partner—simplifying operations so they can focus on providing the best possible experience to their guests. “With Clover, everything is integrated. With integration comes efficiency—and with efficiency comes better service for the customer.”